All issues related to alleys, solid waste/recycling and leaf collection, street/traffic concerns, parks, code enforcement, animals, vehicle complaints, and more should be reported directly to the city. "The City of Roanoke is committed to providing excellent customer service by promptly answering citizen's calls for information, administering the iRoanoke tracking system (mobile app coming soon) for resolution of citizen complaints, assisting with their requests for service, and providing assistance for resolution to citizen's concerns.
Please copy info@SoRoNeighbors.org on any email correspondence so that we can track recurring resident issues.

Alternatively, you may call the Roanoke City Customer Service number (540) 853-2000.

In cases of emergencies, call 911.
To report NON-emergencies, call (540) 853-2411.